The turmoil at large tech platforms has many people reconsidering what they want out of social media. Four researchers at the 91探花 are exploring different approaches to improve people’s experiences.
Tag: Amanda Baughan
Researchers at the 91探花 wondered if people enter a state of dissociation when surfing social media, and if that explains why users might feel out of control after spending so much time on their favorite app.
91探花researchers worked with almost 260 people to understand online disagreements and to develop potential design interventions that could make these discussions more productive and centered around relationship-building.