Troubleshooting Archives - SAGE http://www.washington.edu/research/tools/sage/faq-category/troubleshooting/ System to Administer Grants Electronically Fri, 09 Feb 2024 17:35:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Why can’t I print my eGC1? /research/tools/sage/faq/why-cant-i-print-my-egc1/ Wed, 28 Oct 2015 18:25:10 +0000 http://www.washington.edu/research/tools/sage/?post_type=oris_faq&p=3407 The printable eGC1 displays in a pop-up browser window. If you haven’t allowed pop-ups in your browser, the window will not open. For instructions on how […]

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]]> The printable eGC1 displays in a pop-up browser window. If you haven’t allowed pop-ups in your browser, the window will not open.

For instructions on how to allow pop-up windows within SAGE, see the pop-up blocker.

If you are still having problems printing from SAGE, there may be a problem with your computer, so please contact your unit’s or department’s technical team for assistance.

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]]> 3407 Why can’t I complete my eGC1 and start it routing for approval? /research/tools/sage/faq/why-cant-i-complete-my-egc1-and-start-it-routing-for-approval/ Wed, 28 Oct 2015 18:23:25 +0000 http://www.washington.edu/research/tools/sage/?post_type=oris_faq&p=3405 All of the required fields in your eGC1 must be filled out before you can route the eGC1 for approval. Click the Check for Errors link […]

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]]> All of the required fields in your eGC1 must be filled out before you can route the eGC1 for approval. Click the Check for Errors link on the left navigation menu or on the page to see any problems preventing your eGC1 from routing.

This same error list will display when you click the Route to Reviewers button, if your eGC1 is missing any required data.

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]]> 3405 What are the computer and browser requirements for SAGE? /research/tools/sage/faq/what-are-computer-and-browser-requirements-sage/ Sat, 16 Jan 2010 04:11:29 +0000 http://www.washington.edu/research/tools/sage/faq/what-are-computer-and-browser-requirements-sage/ SAGE has been designed to work on any standards-compliant Web browser. The following sections list the support for specific browsers. Officially Supported Browsers Browsers on which […]

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]]> SAGE has been designed to work on any standards-compliant Web browser. The following sections list the support for specific browsers.

Officially Supported Browsers
Browsers on which ORIS regularly tests new releases and will fix related bugs when discovered or reported.

Browser Versions Supported OSes Notes
Chrome latest & latest-1 MS Windows (10 +)
Mac OS X

Limited Support
Browsers on which ORIS performs limited testing prior to release and will fix related, serious bugs when discovered or reported.

Browser Versions Supported OSes Notes
Firefox latest & latest-1 MS Windows (10+)
Mac OS X

Unsupported
Browsers on which ORIS does not test and will not fix related bugs.

  • Apple Safari
  • Microsoft Edge
  • All other browsers not listed under “Officially Supported” or “Limited Support”

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