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University 101

To overcome information overload, organizers 鈥渇lipped鈥 orientation for the Seattle campus

U101 Screenshot
Senior Saige Hawthorne, drama and sociology major, discusses student resources in this screenshot from the U101 video series.

Many of the more than 8,000 first-year students who enroll on聽the Seattle campus will experience an in-person Session, organized by First Year Programs聽(FYP). Operating within Undergraduate Academic Affairs, FYP is聽dedicated to facilitating transitions for all new undergraduate聽students. Through A&O, new students receive important聽information that prepares them to be successful and to make聽the most of their Husky Experience.

Driven by consistent student feedback about the difficulties in聽absorbing such a large amount of information in a short period聽of time, FYP partnered with Academic and Students Affairs in聽the Office of the Provost and other campus partners to create聽, a new online course that begins students鈥櫬燗&O experience through video before they ever step foot on聽campus.

Matt McGarrity, a principal lecturer in the communication department, co-led the project and directed the U101 videos. 鈥淲hat we聽had before was like trying to get students to drink from a firehose,鈥 says McGarrity. 鈥淚t was simply so much information, coming聽so fast, at a time when students were mostly excited and anxious about being on campus.鈥

The U101 project team did not want to completely overhaul the established A&O structure. Rather, they were looking for a way聽to present the information they already had in a new and engaging way to allow students to better retain information and arrive聽at campus prepared. The focus became changing the timing and format of information delivery.

Adopting 鈥榝lipped classroom鈥 techniques (see the , U101 provides students with video聽modules to review and work through prior to attending their A&O sessions. These modules introduce information on academic聽and campus life that had previously not been presented until the in-person A&O session itself.

U101 Data

Students work at their own pace at home

U101 is made up of eight modules that students complete beginning two weeks prior to their on-campus A&O session. Through聽each module, students watch videos featuring students, staff and faculty sharing critical perspectives on how to navigate and聽succeed at the UW. Students can access the material at their convenience during this two-week period, with the freedom to聽pause, rewind and watch sections over again as needed.

鈥淚t was nice to have background so I knew what to聽expect [at A&O],鈥 explained first-year student Mira聽Weimer. 鈥淚 found 鈥楥ampus Life,鈥 鈥業nvolvement鈥 and聽鈥楧oing Well in Classes鈥 the most helpful modules.聽College is immensely different from high school聽so it was completely new information that ended聽up helping a lot, such as getting advice about聽attending office hours and learning about the聽various clubs and organizations on campus.鈥

At the end of each module, students complete a聽short survey that gives them a space to reflect on聽the information covered and ask questions they聽may have for their in-person A&O session.

Arriving prepared to interact and make聽decisions

Through U101, students learn how to access the聽people and resources at A&O more efficiently and聽effectively. 鈥淎fter going through U101, students聽can arrive at orientation with informed questions聽for their orientation leaders and advisers,鈥 says聽McGarrity.

The early exposure to A&O materials also lets first-year聽students customize some of their in-person experience.聽Because U101 freed up time previously dedicated聽to information delivery, 鈥渟tudents were given more聽opportunities to 鈥榗hoose their own adventure鈥 for special聽topic information sessions, such as studying abroad and聽getting involved on campus,鈥 notes 91探花senior and two-time聽orientation leader, Hannah Frisch.

Orientation optimizes engagement efforts

U101 offers students a chance to better maximize their聽A&O time by going deeper into common questions聽and information, ultimately strengthening their Husky聽Experience. First years are more prepared to engage with聽orientation leaders, make connections with their peers
and ask meaningful questions because they are less聽overwhelmed by the mass of information they are asked to聽digest.

Group of students at international orientation
After U101, 92.2% of students reported that they feel 鈥渕ore prepared鈥 to begin their on-campus Advising & Orientation (A&O) session. Photo courtesy of First Year Programs.

As McGarrity explains, 鈥淪tudents can get the most out of聽this University 鈥 networking with professors, thinking聽about how courses are constructed, and cultivating聽their Husky Experience deliberately with a sense of what聽experiences they want to gain.鈥

Beginning in 2016, the Graduate School will be introducing聽a version of the program called U501, giving new graduate聽students the opportunity to also be able to engage with聽pre-orientation material before their arrival on campus.

91探花Bothell’s Husky Leadership Camp

First years interested in leadership get a head start with the right tools and a network of peers

Orientation & Transition Programs at 91探花Bothell offers incoming students multiple ways to begin their university journey. Its award-winning is one such choice that uses leadership as an organizing concept to bring together students from all backgrounds before they begin their courses in the fall.

鈥淚 think the whole camp is a way for the students to learn about themselves, and to learn about their leadership style,鈥 says Taylor Sims, a senior studying community psychology and consciousness studies and who has been both a participant and a student organizer for this supplemental orientation program. Structured as a three-day retreat, it provides students with tools for leadership and personal success in order to create their most fulfilling Husky Experience.

How Husky Leadership Camp gets students involved

Taylor Sims,  91探花Bothell Senior
Senior Taylor Sims kicked off his college career with Husky Leadership Camp and now mentors incoming students as an Orientation Leader. Photo courtesy of Taylor Sims.

Incoming students learn about HLC when they sign up for their Advising & Orientation Program. It is currently offered on a first-come, first-served basis for $100, although the organizers are looking into adding an application and developing a process for providing financial aid. Other similar programs for transfer and international students are also being considered.

Sims, who took a year off after high school graduation, saw HLC as a way to become familiar with the Bothell community. 鈥淚 was never really involved in school other than sports, but then I saw how much fun my friends were having at college, so I signed up [for Husky Leadership Camp]. It鈥檚 nice to have that first connection when you walk into class and know somebody,鈥 says Sims. 鈥淭o me that was the biggest plus.鈥

According to Terry Hill, director of Orientation & Transition Programs, the primary goal is helping students get a jump start on leadership opportunities their first year. Along with that, the camp addresses a common student concern: 鈥淲e know many students鈥eel like they are starting over and it can be intimidating to try and get involved,鈥 says Hill. HLC helps them figure out where to start and to identify what they have to offer in a new environment, regardless of their level of involvement in leadership opportunities prior to enrolling at 91探花Bothell.

Leadership activities introduce new skills or build on existing ones: As a student organizer for HLC, Sims has learned about the important connections among self-discovery, reflection and leadership style. At the camp, new students spend time bonding and thinking about skills through games and activities grounded in student development theory. 鈥淭hey all come in with different styles, so the games show them that they can work together to get the task done,鈥 he says.

Also embedded in the program is a diversity training module. Through this segment, students learn how to work through difference and with people of diverse identities, whether that means different ethnicities, socioeconomic status or even personality types. Reflecting upon this element of HLC, Sims added, 鈥淥ur community is leadership-oriented around diversity, so it鈥檚 how a 91探花Bothell student can show this and the leadership perspective we gain from coming here.鈥

Peer-to-peer insight makes the challenges of new college experiences more manageable: Orientation & Transition Programs made a purposeful decision to put much of HLC鈥檚 organization and implementation in the hands of student leaders. Hill points out that this eases the transition for incoming students since they are likely to see the student Orientation Leaders who ran HLC when they are making their way around campus during the first few weeks of the quarter.

This peer-to-peer approach helps new students feel as though they have someone to talk to or ask questions. 鈥淧lenty of students come in with no idea of how the system works, so we assist them anyway we can 鈥 give advice about work and courses, what the workload is like,鈥 says Sims. The time management workshop was particularly popular for the way the students broke down the hours they spend outside class each day. 鈥淲e can use our personal experience as students to get them to think about a different perspective,鈥 says Sims.

Putting new skills into practice with leadership opportunities reserved for camp participants: To continue the learning initiated through the HLC program, its organizers provide participants direct paths into campus volunteer opportunities. In addition to meeting the needs of campus organizations, this is intended to help the students stay connected to their network
while branching out to build new ones. Such opportunities include working with ASUW-Bothell, the Campus Activities Board and the Universal Leadership Conference committee.

Kimberley Cross is a first-year student who is now vice president of the Residence Hall Association after attending the 2015 HLC. 鈥淗usky Leadership Camp allowed me to use skills and apply them to a new environment,鈥 says Cross. 鈥淥ne of the concepts we discussed was inspiring a shared vision, and I have done that in my current leadership position and in my classes. What this essentially means is contributing to something that everyone in a group wants, or motivating others to help create an environment or outcome that is wanted by everyone.鈥

Reflecting on the outcomes

 91探花Bothell Students at Husky Leadership Camp
The activities at Husky Leadership Camp are designed to encourage self-discovery and reflection, and help students form a community so that when the academic year starts, they see some familiar faces around campus. Photo courtesy of 91探花Bothell Student Affairs.

A spring reunion is an opportunity to bring HLC members back together to check in with each other and with peer mentors. 鈥淲e have them reflect as a group on their experiences so far, and set goals for the rest of the year,鈥 says Hill.

The efforts and organization are paying off. 鈥淪o many of our student leaders on campus have actually done the camp,鈥 says Hill. 鈥淚t鈥檚 great to hear them talk about how the camp really helped them jump in.鈥

Sims himself is an example of a student who recognized the immediate and longer-term benefits of the HLC program. Today, as an Orientation Leader, he works with new students throughout the year.

鈥淚t鈥檚 leadership, so the whole point is taking that next step in your education,鈥 says Sims. 鈥淚f you鈥檙e at HLC, you鈥檙e an ambassador showing what a 91探花student should be.鈥

Bothell Campus Quick Facts Crop

GRDSCH 200: Preparing for graduate education

When undergraduates are unsure how to choose the right next step, this course guides them on their path

is a course designed to help undergraduate聽students ask and answer the questions about graduate and聽professional school that will help them find the path that鈥檚 right聽for them, whether they decide to pursue an advanced degree聽at the 91探花or look into other options. It offers an overview of聽the structure and organization of graduate education, and聽focuses on helping students learn the skills to find resources,聽build a network and make decisions about continuing their聽studies beyond the baccalaureate.

Tylir McKenzie and Katy DeRosier
Tylir McKenzie (left), the program development coordinator, and Katy DeRosier (right), director of program development for the Graduate School, examine course data. Photo: Jill Reddish

鈥淲e wanted a course that could help students prepare聽graduate school application materials as well as help them聽think through the often mysterious question of whether or聽not to go, and what to pursue and why,鈥 says Katy DeRosier,聽director of program development for the Graduate School.

The course originated in 2010 when a Graduate School聽committee charged by then-Dean Jerry Baldasty identified a聽need to provide a specific type of guidance at such a critical聽juncture for students. 鈥淲e see the entire cycle, and are privy聽to what works and where there are issues,鈥 says DeRosier. The
course quickly became popular enough to offer it throughout the academic year, and has even been designed for delivery in聽summer quarter and in online and hybrid formats.

鈥淥ur role became helping students develop the skills to find the people and resources that can help them,鈥 says Tylir McKenzie,聽the program development coordinator who taught the course from 2013-2015. According to McKenzie, certain populations, such聽as international students and transfer or returning students, can benefit even more from learning about the process and how to聽talk about themselves and their goals.

A focus on fit sets this program apart

Issa Abdulcadir, pre-doctoral instructor in sociology, teaching a group of undergraduate students
Issa Abdulcadir, a pre-doctoral instructor in sociology, teaches students in GRDSCH 200 how to think about and articulate their goals for graduate studies. Photo: Jill Reddish

Many graduate school prep programs focus on test preparation or聽how to draft personal statements, but GRDSCH 200 is centered on聽the idea that students are more likely to be successful if they find聽the right match in a program.

鈥淲e know that being in a program that is a good fit for the student聽and the department helps with retention and preparation for a聽career,鈥 explains McKenzie. 鈥淲e believe we have a conceptual聽model that is uniquely ours.鈥 This focus sets the program apart聽from other graduate prep courses in that students learn how聽to identify and emphasize key points about themselves in an聽application, highlighting to an admissions committee why they are
a good match for the program in question.

Framing self-discovery through an adaptable schema: Because聽the course must be flexible enough to cater to students who聽are all at different points of self-discovery about their individual聽interests and goals pertaining to graduate study, the course聽developers designed it around a 鈥淪elf-Advancement Schema.鈥 This聽schema has four distinct phases: discovering, identifying, seeking聽and joining. Phases can be returned to at any point in the process,
and inherently build upon each other. The schema helps students聽identify and articulate where they are, what they have already done聽and what still needs to be addressed.

鈥淥f course, these phases can be applied to more than just seeking graduate education 鈥 no matter where you are in life, you鈥檙e聽asking these big questions 鈥 so it鈥檚 helpful here because it gives students the space to sit back and really reflect on what they聽want,鈥 says McKenzie.

Zhara Rehamani, a senior studying sociology and early childhood and family studies, signed up for GRDSCH 200. 鈥淭ylir walked me聽through asking myself, 鈥榃hat鈥檚 the big picture? What do you really want?鈥欌 she says. When Rehamani graduates in spring 2016,聽she will be the first in her family to graduate with a bachelor鈥檚 degree. Students in similar situations can benefit particularly from聽GRDSCH 200 programming that explains the subtleties of how to build relationships with faculty and advisors who can guide聽them through decisions on careers and classes, and ultimately write letters of recommendation.

Education graduate student Jordan Sherry-Wagner is also a first-generation graduate student who was looking for guidance聽about his decision to pursue a post-baccalaureate degree. For him, GRDSCH 200 offered the right combination of selfassessment聽sessions that helped his personal statements alongside practical help on applications. 鈥淚 was still fairly unsure of
my motivation, and the application process seemed complex. Hearing the experiences of others and scaffolding us through the聽process demystified and humanized it all,鈥 he says.

A hybrid option balances in-class access with in-demand business hours: The course has been offered as in-person only,聽a hybrid of in-class and online, an intensive summer workshop and a new online-only format, with the hybrid claiming the best聽feedback for course delivery. McKenzie explains this is likely because offering some content online for students to consume聽at their own pace frees up time during the day for assignments that involve meetings with professors or interviewing current聽graduate students. Reserving time for in-class meetings, however, lets students take advantage of special access that the聽Graduate School can offer, such as panels with admissions officers or graduate students who share their recent experiences.聽鈥淭hat鈥檚 where we have information that the student may not,鈥 says McKenzie.

Guiding students toward their goals

The course draws on the wide variety of resources the 91探花has to offer, and it is the combination of deep dives and breadth of聽access that seems to be paying off. Through self-reported data, student feedback shows that they are leaving the course able to聽express their goals and make informed decisions 鈥 with many being accepted to their graduate programs of choice. Students聽report acceptance to master鈥檚 and doctoral programs at UW, Columbia University, the University of Southern California and聽more. The course assists students from a variety of academic backgrounds, and the numbers of transfer, international and first-generation聽college students have also increased.

鈥淭here鈥檚 something here for everyone, but certain students will benefit more,鈥 says McKenzie. From their personal statement聽to creating a strong portfolio or learning about research funding, GRDSCH 200 helps students connect the dots between their聽academic learning and their personal and professional goals to ready them for the next step.

GRDSCH prep graphic for web

 

91探花Tacoma’s Transfer Peer Advisers

New transfer students learn from those who know best 鈥 peer advisers who transferred in themselves

鈥淣ear-peer鈥 programs in which advanced students advise, mentor and support new students are tried and true elements of many orientation and transition programs across the country. This can be especially helpful in orienting transfer students, helping them be as efficient as possible with their time on campus before graduating. Keeping stride with this best practice, 91探花Tacoma鈥檚 offers incoming transfer students many opportunities to engage in near-peer relationships with more senior students. This program is part of the department, which oversees student opportunities beginning at orientation and continuing throughout their first year.

鈥淪tudents really connect with a peer mentor if they have something in common,鈥 says Amanda Bruner, director of Student Transitions. 鈥淚f there鈥檚 one more dimension there, like the school you both transferred in from, being in the military or raising a family, it鈥檚 an opportunity to self-identify with someone else.鈥

The Transfer Peer Advisers were formed after Gurjot Samra (center) realized that there was an un-met need for 91探花Tacoma鈥檚 transfer students. Photo courtesy of Student Transitions.

Bruner鈥檚 observation hints at a way in which 91探花Tacoma has taken this best practice to a new level. By hiring transfer students for a new program, incoming transfers can connect with peers with whom they share common experiences as well as challenges.

For example, in addition to being able to make connections based on similar backgrounds, new transfers can learn from upperclassmen TPAs who have made the most of their experience despite having less time to engage with campus life before graduation, or having additional demands on their day-to-day schedules such as careers and families.

鈥淎s a transfer student myself, I noticed there was a need for transfer students not being met,鈥 says Gurjot Samra, a senior studying environmental science. He first voiced the idea for dedicated Transfer Peer Advisors after he realized many other transfer students felt the same way.

Bruner and Stephon Harris, associate director of New Student & Family Programs, recognized that implementing this idea offered the opportunity to meet multiple needs with one solution: hiring transfer students to help other transfers validates the experiences of both while offering upperclassmen meaningful leadership opportunities.

Validating student experiences as assets to their education

is the foundation of the Transfer Peer Advisor program. Says Bruner, 鈥淥ur students are coming in with a lot of life skills that will help them succeed in college, so how do we validate that?鈥 Their team designs programs to help students see their life experiences as assets and to recognize on their own how to apply that to be successful in college and beyond.

According to Harris, this asset-based approach calls for intentional, proactive affirmation in order to:

  • Validate students as creators of knowledge and as valuable members of the college learning community.
  • Foster personal development and social adjustment.

Transfer Peer Advisor Melissa Workman, a senior studying history who returned to school later in her life, sees the value of this approach. 鈥淲e are a unique group of peers for other students to have access to,鈥 says Workman, a single mother of two from a military family. 鈥淲e can provide sound and informed advice because of our experiences.鈥

 

Key areas of focus by the Transfer Peer Advisor program include:

Two Transfer Peer Advisors
Melissa Workman (right) poses with a fellow Transfer Peer Adviser. Workman sees how her ability to relate to other students based on her experiences can help others make the most of their university experience. Photo courtesy of Student Transitions.

New students receive affirmation early and often: 鈥淲hen entering college, there is a critical opportunity for new students to receive affirming messages that they bring experiences and knowledge that will help them succeed,鈥 explains Harris. Positioning peer mentors at New Student Orientation sets them up to connect with new students right away, so that later in the year, incoming students have a peer resource to turn to if needed.

TPAs draw on their own experiences to help new students avoid letting the small details hinder persistence and success: New students dealing with the transition to a new campus are less intimidated to ask fellow students things like, 鈥淲here do I go to eat during the day?鈥 or 鈥淲here do I buy a parking pass?鈥 These kinds of questions are part of 鈥渢he business of being a student,鈥 says Harris. 鈥淭hey sound like little subtleties, but in the scheme of things they鈥檙e not because they dictate a lot of student success, and whether or not a student will stay.鈥

All the TPAs work to connect students with 91探花Tacoma鈥檚 Husky Success workshops, which focus on practical topics such as looking ahead to register for classes, how to prepare for a career and how to connect with peers in their own program. 鈥淭hey think about it from their perspective 鈥 they transferred in, too,鈥 says Harris about the TPAs.

Focusing on careers faster: TPAs are trained to know a little about all campus resources, but the Career Center is a central focus. 鈥淲e know our transfer students have a much shorter time here,鈥 says Bruner. 鈥淎 career is really on their minds, so we鈥檙e excited to have our Transfer Peer Advisors give concrete guidance on how to think about internships, fellowships and expanding their perspective of what professional development can look like.鈥 Leading by example, TPAs develop their own skills as they attend workshops as well as learn how to work with campus partners.

鈥淭ransfer Peer Advisers have run the gamut of good and bad college and life experiences. We all have attended multiple colleges or universities, and we have been able to succeed in one way or another,鈥 says Workman. 鈥淚 didn鈥檛 want students like me to miss out on their college experience just because their life has other obligations.鈥

Tacoma Campus Quick Facts Crop

STARS

To raise persistence among underserved populations, the College of Engineering tailored a program with intensive early academic and holistic support

Sonya Cunningham headshot
A first-generation college graduate herself, Sonya Cunningham, assistant director of Diversity & Access for the College of Engineering, advises STARS students. Photo: Filiz Efe McKinney

The College of Engineering鈥檚 many departments have among the most demanding curricula at the college level, and many students change course after challenging math, chemistry and physics prerequisites. The uneven preparation from low-income high schools doesn鈥檛 give at-risk students much of a chance, and those are the students who often struggle to adjust quickly enough to college life and the high-stakes, fast-paced course load. Looking for ways to address these issues while increasing diversity, the College of Engineering adopted , the Washington STate Academic RedShirt program, a National Science Foundation-funded retention program, in 2013.

鈥淭his is an academic redshirt year versus an athletic redshirt,鈥 says Sonya Cunningham, assistant director of Diversity & Access, who oversees the program at the Seattle campus. 鈥淚t means essentially we want you on the team, but you鈥檙e not quite ready. Students start exercising their academic muscles for a year.鈥

About 32 incoming first-year students from Washington who qualify for certain financial aid are invited to join the intensely rigorous program based on their expressed intent to major in engineering. Grit and resilience are the other essential ingredients, so students are comprehensively screened for a strong drive to complete an engineering degree.

Courtney Seto, an industrial and systems engineering major who joined the STARS program in 2013, appreciates the time and support that let her adjust to new expectations. 鈥淎t first I thought the STARS courses wouldn鈥檛 be that hard, but it was definitely harder than I thought it would be. The classes taught me study skills, how to work on your own and be independent and self-motivate.鈥

The STARS program helps students adjust by fostering a supportive community, focusing on core academics, and showcasing options and opportunities to help them choose the engineering path that is right for them.

The 2015 STARS Cohort with President Ana Mari Cauce: According to the College of Engineering, historically, fewer than half of the entering first-year engineering students at the 91探花will complete their degrees. The success rate is even lower for students from low-income backgrounds. The STARS program is designed to dramatically change these outcomes. Photo courtesy of the College of Engineering.

Fostering community requires a multipronged approach: Beginning with their own transition week at the start of the academic year, STARS students spend a lot of time together. They are required to live on campus for two years (starting in fall聽2016, they will live in the Engineering Living Learning Community), they go through many required classes with their cohort and Cunningham even requires them to attend group study sessions. Joshua Quichocho, a computer engineering major who started with STARS in 2014, says, 鈥淎t first I didn鈥檛 like it, but over time it became really useful. When I work with other people, I can work much longer. I get really tired doing one hour of calculus on my own.鈥 Having dedicated staff support also goes a long way and STARS students are required to meet quarterly with their academic adviser in their first year and at least twice during their second year.

鈥淥ften students think all they need to do are academics. Well, it would be nice if human beings could live in a compartment like that,鈥 says Cunningham. 鈥淏ut students are typically navigating way more, and everything that happens to them outside of academics affects how they鈥檙e doing academically.鈥

Building academic skills and persistence for high-level applications: Even for students who had good grades in high school AP Calculus, math for engineering is at a whole different level, focusing on problem solving and critical thinking for practical applications rather than memorizing formulas. The faster pace can often mean that one failed test early on tips a student toward giving up rather than readjusting their expectations and working harder. But with a little extra preparation and time to adjust, they can still be successful. 鈥淏ecause students have so many struggles in math and chemistry, we wanted to make sure they had a really good foundation to work off of,鈥 explains Cunningham. Seto saw the value early on. 鈥淭he math class was helpful for the intensity of preparation because the first test was so in-depth and made you think critically,鈥 she says.

STARS mentors teaching a class
Courtney Seto (right), an industrial engineering major, co-teaches a STARS First-year Interest Group (FIG) in 2014 after her own year as a STARS student. Cunningham encourages advanced cohorts to stay involved with incoming students. Photo: Filiz Efe McKinney

Demystifying and preparing for career paths: With so many different majors that can lead to specialized careers, many students know little about opportunities for the future, whether they were previously exposed to high school engineering programs or not. Yet by the end of their first year, STARS students must choose a major and apply. Engineering Exploration is a class designed to demystify the various fields, and, though it is open to all 91探花students, it鈥檚 required for STARS students in their first quarter.

鈥淔aculty come to talk about different departments and the research they鈥檙e doing because we鈥檙e trying to get students to be open to new possibilities,鈥 explains Cunningham. STARS students also complete a Career Services certificate, learn about internships and practice professional development skills early on.

STARS students who earn a 3.0 at the end of the year are guaranteed admission to an engineering department, and the majority are accepted by their first choice. By their sophomore year, even though they are still taking prerequisites, they are able to start integrating into their department and building relationships with faculty that can lead to research and internship opportunities.

By the end of their redshirt year, Cunningham sees the transformation in each student. Seto stayed involved as an upperclassman to mentor new students through the engineering First-year Interest Group and to help plan community-building events and activities. Quichocho relishes his early acceptance to his chosen major. 鈥淎 few of us talked about it, and if we weren鈥檛 in STARS, we wouldn鈥檛 be as prepared,鈥 he says.

The College of Engineering reports that the STARS program is already positively impacting student retention and performance. STARS students in the first two years achieved higher GPAs and performed better in their math and science courses relative to eligible but non-participating students. Survey data also show that STARS students are significantly more familiar with student resources around campus. The college is also getting more diverse as it grows: Enrollment of under-represented minority students in engineering has increased by 93.5% since STARS began, while enrollment in the college as a whole increased by only 30.5%.

Today鈥檚 engineering graduates will work in an increasingly diverse workforce while solving new problems. So far, challenging students to commit to hard work while providing a foundation of academic, personal and professional success resources and services is resulting in graduates who will truly be prepared for the field of the future.

First-year students in the classroom

To ensure first years have options to create meaningful academic connections, First Year Programs coordinates聽opportunities for personal classroom experiences

First-year Interest Groups (FIGs): Creating small communities at a big university

Operating within Undergraduate Academic Affairs, is dedicated to facilitating transitions for all聽incoming freshman and transfer students. One option FYP coordinates, First-year Interest Groups (FIGs), brings students聽together in small cohorts where they become part of a learning community of peers as they embark on their Husky Experience聽and make connections both academically and socially.

Since 1987, these FIGs have given first years the opportunity to fulfill General Education requirements while learning about聽campus resources and connecting with upperclass student mentors. As a result, they develop skills and build connections that聽will lead them toward a successful undergraduate experience.

Low stakes courses encourage exploration: Students enrolled in a FIG take a 2-credit course (graded credit/no credit) called聽. This weekly seminar is led by an upperclass undergraduate FIG Leader with 20 to聽25 students. Beyond GEN ST 199, FIGs may also be clustered with an additional one, two or three classes, generally organized聽by academic fields such as pre-engineering, pre-health, environmental studies or political science. This model allows students to聽explore new academic topics with other students who share common interests.

鈥淛oining a FIG that catered to my academic needs and interests has been a highly enriching experience,鈥 explains freshman聽bioengineering major, Rebecca Darrow. 鈥淣ot only did it connect me to amazing undergraduate students who can share their聽experiences with me, but I met so many friends who share the same interests. Since all my classes were attached to my FIG, I聽had a close-knit group to study with. My FIG encouraged me to put myself outside of my comfort zone and network within the聽 91探花community 鈥 my first quarter would not have gone nearly as well if I had not joined the FIG.鈥

Students in a first-year student interest group
In First-year Interest Groups (FIGs), first years learn how to succeed in and out of class as they find out about different aspects of the 91探花from upperclassmen. Photo: Jill Reddish

Experienced students serve as leaders: FIG Leaders gain first-hand leadership and mentoring experience, get practice聽teaching and managing a classroom, and learn how to be a mentor for younger students. For first-year students, having a direct聽relationship with an experienced student helps them in their transition to UW.

The classes and assignments designed by FIG Leaders in the University Community course are centered on themes from the聽FYP common curriculum. The curriculum includes the five themes of Transition, Critical Thinking, Academics, Community and聽Professional Pathway. Activities and assignments may include experiential projects such as an in-depth exploration of Seattle聽neighborhoods where students practice observation, reflection, research and synthesis, and presentation skills. They may also聽engage in career preparation with workshops on LinkedIn and resume writing, and Q&A panels with upperclassmen about聽choosing majors and getting involved around campus.

Departmental partners are key to success: Over 40 departments collaborate with FYP to provide these grouped classes.聽They coordinate schedules and ensure聽spaces are reserved for about 70 unique聽combinations of classes in some 160聽FIGs. With about half of the first-year聽population participating in FIGs, these聽departmental relationships help ensure聽that all students who are interested聽have the opportunity to be a part of this聽enriching program.

Brian Fabien, professor of mechanical聽engineering and associate dean of聽Academic Affairs, addresses the value聽of this type of early academic access.聽鈥淲orking with First Year Programs to聽offer FIGs provides new students with聽the opportunity to begin exploring their聽academic interests in engineering,鈥 says聽Fabien. 鈥淭hese FIGs are a great way for聽students to learn about departmental聽requirements, ask questions about degree聽programs and decide which engineering聽disciplines interest them the most.鈥
 

Collegium Seminars: Small-setting engagement with faculty

The offers first-year students a specially designed opportunity to build connections with faculty聽and peers for more personal interactions and in-depth discussions. These seminars often serve as an introduction to college level聽critical thinking and engagement. The 1-credit seminars are graded credit/no-credit to encourage students to explore new聽subjects in a low-risk environment.

As of the 2015-16 academic year, the program created a strategic partnership with FYP and the in聽an effort to expand and integrate leadership education into the classroom. With the ,聽the seminars become a place where the teaching and learning of leadership skills is made explicit by weaving . Through this integration, students begin to associate their developing identities聽as intellectuals with a sense of responsibility and opportunity to engage in leadership and apply their knowledge in service to the聽world.

Taso Lagos teaching his collegium seminar
Collegium Seminars, such as this one led by Taso Lagos (above center) offer first years a small setting and unique topics to explore at the beginning of their academic journey. Photo: Jill Reddish

Since many introductory level courses commonly have large聽enrollments, first-year students benefit from a wider selection聽of small classes, especially those with low-stakes. The seminar聽program expands its selection of smaller settings by capping聽enrollment around 18 students. The style of interaction also聽helps students begin connecting with faculty early on in their聽academic careers.

The seminars鈥 variety of subjects is reflected in the breadth of聽departments that offer courses each year: 14 departments were聽represented in the 32 seminars available during the 2015-16聽academic year.聽The benefits of the program also extend to the faculty who聽teach them. 鈥淐ollegium Seminars give faculty a chance to聽explore topics outside of their normal teaching area, or, if it鈥檚 a聽topic that they do cover in their teaching load, they can offer it聽in a unique way,鈥 explains Taso Lagos, affiliate instructor in the聽Jackson School of International Studies. Lagos leads a seminar聽called Hollywood Dissent and American Democracy.

Clarence Spigner, professor of Health Services and adjunct professor in American Ethnic Studies and Global Health, is another聽instructor who goes outside his regular courses. In his seminar Good Books: Race, Gender and Diversity, students conduct critical聽analysis of a book of their choice, reflecting particularly on themes of race, gender, ethnicity and well-being.

Lagos has been involved with the program for two years. 鈥淔or the freshmen who take [seminars], I think they also feel liberated聽鈥 putting the emphasis on knowledge and discussion rather than information retention,鈥 he says. Collegium Seminars serve聽as one starting place for first years to learn how to engage in thoughtful conversation and reflection, leading discussions and聽developing community among themselves.

Seattle Campus Quick Facts Crop

The Husky Experience Toolkit

To help students access and understand critical transition information, campus partners came together to reach students where they鈥檙e already looking 鈥 online at MyUW

Girl sitting and texting
Students can engage with the Husky Experience Toolkit on their mobile phones or on the computer.

Before they can take advantage of the many resources and opportunities that can help shape their Husky Experience, students have to know when, where and what those opportunities can be. But with a university this big, students have long reported that they struggle to process all the available information; then, when they realize they need something specific, they don鈥檛 know where to look.

Providing custom, just-in-time communication

In 2015, the (formally #ThriveUW) launched as a pilot program on the Seattle campus to deliver information crafted specifically for first-year students in a timely, direct way through the My 91探花homepage and mobile app. First-year students receive weekly messages specially crafted by faculty, advisers and experienced students aimed at helping them become aware of the many resources and opportunities at the University while presenting strategies to help them make the most of the information. The Husky Experience Toolkit program expands the ability to reach these first-year students, bringing them closer to the campus programs that can help them have a truly transformative educational experience.

鈥淲hile the Husky Experience is different for every student 鈥 each of them chooses a unique set of academic and out-of-class experiences that contribute to their learning 鈥 we know that making sure they are knowledgeable about opportunities is an important first step,鈥 explains Michaelann Jundt, associate dean of Undergraduate Academic Affairs. 鈥淸The Husky Experience Toolkit] is a way to make sure that all first-year students receive the same message about the wealth of resources and activities available to them.鈥

The Husky Experience Toolkit has increased the capacity for campus communications to reach first years without relying solely on mass emails or students鈥 initiative to sign up for messages.

During fall 2015, message content covers a wide range of topics, among them:聽tips and tools for stress management and wellness, directing students to聽advising resources to work on an academic plan or the Career Center for a career聽preparation strategy, and why getting involved outside the classroom through聽student organizations and campus events is important to their development.

For instance, the Husky Experience Toolkit messaging about library resources reads: 鈥淣eed聽help with research? Librarians are experts at finding answers and navigating and聽evaluating information resources.鈥 It presents a 鈥淭ry This鈥 suggestion, with simple actions and steps to encourage students to make their first connections with 91探花Libraries, and then includes helpful links for quick access to additional resources.

Strategic partnering with live campus events can boost participation

The timing of events such as Dawg Daze and others by partner units like the Career Center and Housing & Food Services reinforced the information new students were receiving through the Husky Experience Toolkit. For example, Odegaard Library held a 鈥済et to know your library鈥 event following their related the Husky Experience Toolkit messaging. 鈥淲e were able to connect with undergraduate students in a fun, informal way and inform them about Library services and resources,鈥 explained Amanda Hornby, teaching and learning program librarian at Odegaard Undergraduate Library. 鈥淸The Husky Experience Toolkit] also enables us to highlight the resources and people most relevant to new 91探花students and by so doing help to demystify a complex and large library system.鈥

By the end of the first phase, the 91探花Libraries are one partner that has seen
positive results. Programs such as Residential Life, Peer Advisers and others are integrating the Husky Experience Toolkit as a resource for anyone working with first years. UW-IT continues to gather data and assess the efficacy of the program, but early results point towards success 鈥 student polls show that first years have an increased knowledge of campus resources and opportunities compared to previous years. Through the creative collaboration of campus partners, the Husky Experience Toolkit is getting results and benefiting students.

Article originally titled, 鈥#ThriveUW,鈥 content updated July 19, 2018.

Engaging online students with their communities

91探花Bothell Associate Professor Jody Early blends eLearning with service learning聽projects to create community online and offline

Photo of  91探花Bothell professor Jody Early
91探花Bothell associate professor Jody Early finds community-based service learning projects can deeply enrich online classes.

91探花Bothell associate professor Jody Early faced a difficult task鈥擟hallenging her busy nursing and health studies students with a more meaningful learning experience by combining an online global women鈥檚 health class with community-based service learning.

Early was determined to find a way for her 鈥榩lace-bound鈥 and non-traditional students鈥攐ften juggling聽demanding work schedules and family commitments鈥攖o reap the benefits of service learning by partnering with local and international organizations.

So she set out to build community online and offline by carefully bringing together聽seemingly disparate pedagogical approaches in her Women鈥檚 Global Health and Human Rights online class.

Technology creates opportunities for access and connection

鈥淲hat draws me to technology is the issue of access,鈥 says聽Early, associate professor of Nursing and Health Studies. 鈥淥ffering online and hybrid courses increases pathways for students who, for a variety of reasons, may not be able to earn their degrees otherwise. eLearning, in all of its forms, also enhances flexibility and choice for students who seek a more blended educational experience.

Does teaching in a virtual environment mean, as faculty, that we have to sacrifice experiential or community-based strategies? Does it have to be formulaic and watered down? Absolutely not.鈥

鈥淗owever, there is a stigma attached to online learning,鈥 Early says. 鈥淪ome feel it cannot live up to the face-to-face experience in terms of quality and outcomes, despite an impressive volume of credible research that shows it can. Does teaching in a virtual environment mean, as faculty, that we have to sacrifice experiential or community-based strategies? Does it have to be formulaic and watered down? Absolutely not.鈥

Early structured her class to address these issues by seeking to eliminate the sense of loneliness and disconnect often felt by online students. She talked with each student often, and gave them many opportunities to work with peers and community partners.

What to consider when including service learning in online courses

To further enhance their learning experience with real-world situations, students were required to complete a community-based project as part of their final grade. But Early gave them plenty of options. Most of her students had no experience in community-based learning and research courses at a university level, and 90 percent worked full-time, so this flexibility was extremely important, says Early, who relied on three key strategies to build community online and offline:

  • Explain the relevance community-based learning to online courses: Adding community-based learning to an online course can motivate students and reduce feelings of isolation. Students can have more 鈥渉ands on鈥 opportunities to apply what they are learning, and to learn from community members and peers. 鈥淚 truly believe it is critical for students in any discipline to have opportunities for authentic, problem-based learning,鈥 Early says. 鈥淚ncluding community-based projects in my course allowed the students to transfer what they were learning and discussing online into 鈥榬eal time鈥欌攖o strategize, to problem-solve and to deepen their understanding of all of the factors that impact women鈥檚 health and gender equity around the world.鈥
  • Address the importance of cultural humility:聽Spend time discussing and reflecting on one鈥檚 position relative to the service learning context;聽explain what reciprocity means in the context of service learning, and don’t聽assume that students have been exposed to these topics prior to your class. Addressing the importance of cultural humility early on as students prepare to work with community organizations聽is聽essential.
  • Provide students with options: Allow students to choose from a variety of projects and offer options that can be completed individually as well as with partners or in groups. This helps to mitigate barriers for students whose work, health and/or life situations might otherwise prevent them from participating in service learning.

It is critical for students in any discipline to have opportunities for authentic, problem-based learning.鈥

Her students partnered with Seattle Against Slavery, Northwest Film Forum, Refugee Women鈥檚 Alliance, A Call to Men and National Women鈥檚 Health Network. They participated in challenging projects that pushed them outside of their academic discipline and comfort zone, and engaged in a broad array of activities, from leading canvassing events against human labor trafficking to curating a digital art exhibit about women鈥檚 global issues, even organizing and leading a film screening and panel discussion on International Women鈥檚 Day with lauded film director Lynn Shelton. Much of the organizing took place online.

NW-film-forum
As part of their community-based project, RN-BSN students Leah Ta’an (left) and Anna Kirtovich (right), along with director Lynn Shelton, lead a post-film discussion and public Q&A at the Northwest Film Forum on International Women鈥檚 Day.

Early鈥檚 efforts to build community online and offline paid off, her students say.

鈥淪tudents who are very busy working and studying love online classes, but there was a beautiful twist in Dr. Jody Early鈥檚 class,鈥 student Leah Ta’an says. 鈥淲e were still able to connect with the community and fellow students as part of our project.鈥

supply-drive
BHS 420 students in Bellingham, WA, organized a supply drive for a local nonprofit organization serving women and children in transitional housing.

The class compelled nursing student Varinder Heera to get more involved in issues affecting girls and women.

鈥淎s I completed the final project, I became more determined to support girls in their quest for an education and being in charge of their own lives,鈥 says聽Heera, who became a volunteer with an organization based in India that supports women鈥檚 health and rights. 鈥淚 have realized raising awareness and taking action to stop gender inequity has a major impact on everyone鈥檚 health.鈥

A survey of her class showed that 94 percent of Early鈥檚 students 鈥榮trongly agreed鈥 or 鈥榓greed鈥 they felt a sense of community and social connection to their instructor and peers; 84 percent 鈥榮trongly agreed鈥 or 鈥榓greed鈥 they felt motivated throughout the course to explore learning materials, readings and media.

Pairing service learning with online classes

  • Use community-based strategies to enrich online courses:聽Adding community-based learning to an online course can motivate students and reduce feelings of isolation. Students can have more 鈥渉ands on鈥 opportunities to apply what they are learning, such as helping organize a community event or getting involved with a non-profit, and to learn from community members and peers.
  • Begin with a 鈥渕odule zero鈥: The first online session should help students who have never taken online classes to get comfortable with the basics. Early describes this best practice as 鈥渁 starting point on the home page, to help my students familiarize themselves with the class, me, the syllabus, quizzes, expectations and what they鈥檙e about to embark on.鈥
  • Plan ahead, keep it small and plan for contingencies: Give yourself three to four months鈥 lead time to plan this type of course, which works best with 30 students or fewer. Work your network to find partner organizations that can benefit from student service.
  • Provide students with options: Allow students to choose from a variety of projects with options that can be completed individually, with a partner or in groups. This helps students design a schedule that works for them and can mitigate barriers for students whose work, health and/or life situations might otherwise prevent them from participating.
  • Ensure good communication: Regular communication with students and community partners is vital to ensure there is reciprocity and to work through unexpected situations. Early builds in mid-quarter progress reports and schedules student conferences as needed. Keep open lines of communication with community partners as well, and schedule check-in phone calls or meetings regularly.
  • Consider community of inquiry (COI) dimensions when designing a class: COI highlights three elements that are critical to successful online learning environments: cognitive presence, social presence and teaching presence. .

Understanding and Supporting Undocumented Students at the 91探花

An interview with Gabriel Gallardo and Marisa Herrera outlines challenges undocumented students face, support available and how faculty can help

Gabriel Gallardo and Marisa Herrera at the Leadership Without Borders Center.
Photo: Jill Reddish.

An interview with Dr. Gabriel Gallardo, Interim Vice President for Minority Affairs and Interim Vice Provost for Diversity, and Marisa Herrera, Executive Director of Community Building and Inclusion, Office of Minority Affairs and Diversity:

Q: How many undocumented students are at the UW, and what are their needs?

Gabriel Gallardo: There are probably 150-200 undocumented students at the UW. A student is considered undocumented if he or she is not a legal permanent resident and does not possess a current green card, visa or other form of legal documentation. Our exact population is difficult to pin down because there are many challenges in getting accurate information. Since 2003, when became state law and allowed eligible undocumented students to pay in-state tuition, the 91探花became home to even more of these students.

Undocumented students face a lot of fear and remain one of the most underserved populations at colleges and universities across the country. They don鈥檛 share their status with faculty or advisers and sometimes they won鈥檛 even tell their peers. This can be terribly isolating, and they remain unaware of the resources we have to help them. This group of students is one of our demographics. Excellence by definition is inclusive, and so our goal of 鈥渋nclusive excellence鈥 includes working with and for our undocumented students.

Terms to know:

  • Deferred Action for Childhood Arrivals (DACA): Effective 2012, allows qualified undocumented students to apply for a work permit
  • Real Hope Act: Effective 2014, allows eligible undocumented students to access the State Need Grant program
  • WASFA: The form undocumented students fill out to apply for the State Need Grant

Q: How does the 91探花provide support?

GG: Supporting this population requires faculty and staff who have access to a large variety of information and resources paired with a fundamental awareness of how to be an effective and sensitive ally for these students. So we take a holistic approach 鈥 from training academic support staff in access, retention and financial aid to connecting students with housing services, health and wellness, and peer support groups.

Marisa Herrera and Magdalena Fonseca from the have been spearheading this work for over 10 years, but until recently, much of it was under the radar 鈥 understandable, given the importance of protecting the identity of undocumented students.

In April 2015, 91探花leadership wrote a letter for the affirming support for the right of undocumented youth to seek education at our state鈥檚 public universities. We as a university took a significant step towards making public our support and commitment for undocumented students 鈥 and to provide faculty and staff with the necessary training and resources to fully support this population.

Q: What is the Leadership Without Borders (LWB) Center and what happens there?

Marisa Herrera: The offers undocumented students a defined space on campus where they can feel they belong, whether they are doing homework, using our textbook lending library or just hanging out. It鈥檚 where students can go for referrals and information about services, or simply talk to someone about their worries and concerns. We are even starting quarterly leadership development workshops specifically for this population, which makes this model unique in the nation.

Our goal is to build a comprehensive pathway to support undocumented students so that as more students are receiving aid and deciding where to enroll, they will see the 91探花as a worthwhile investment and feel confident about coming here.

Q: What role do faculty play? What can faculty do to help?

MH: Many times, faculty are the first point of contact between the 91探花and a student, and a lot can depend on just one interaction. Think about an undocumented student who wants to go to medical school and who asks a professor for advice. If that faculty member isn鈥檛 well-resourced in campus support for undocumented students and how to navigate it, an opportunity has been lost for that student. We鈥檙e trying to prevent missed opportunities, so we work with faculty and staff across campus to raise awareness about where to direct students to the resources that can make all the difference for them. Faculty can also take our Undocu Ally training or donate books to our LWB Textbook Lending Library.

Q: What creates an unwelcoming environment compared to a welcoming one?

MH: Everything from the language used in an application or a syllabus to having a sticker on your wall that says this is a safe space. It鈥檚 important for our students to know that they don鈥檛 have to be in the shadows and that, whether they choose to disclose their status or not, they will be supported. For example, we鈥檙e conscientious about circumstances where a social security number is required. (GO-MAP) worked with The Graduate School so that undocumented students can fill out that application in a manner appropriate for their status. We鈥檝e also had a student tell us how empowered she felt when one of her professors had a non-discrimination clause in the syllabus that included 鈥渘ational origin and citizenship status.鈥 That requires a small effort but can potentially make a big difference for a student, both inside and outside of the classroom.

GG: We want to increase awareness, especially about terminology. We don鈥檛 expect everyone to become an expert in the complex politics or changing realities of undocumented students and their families, but we are here to provide guidance. These students are talented and do the work. We know they can succeed if they have the access and support they need.

 

91探花Tacoma and its Community Pave Pathways to Promise

91探花Tacoma is addressing structural discrimination by building a college-going-culture with community partners

Washington Governor Jay Inslee visits Tacoma鈥檚 Stadium High School in 2014 to congratulate students admitted to 91探花Tacoma at a Pathways to Promise celebration. Pathways to Promise is a college-going-culture-building network of programs sponsored by 91探花Tacoma. Photo: Cody Char.

What does it mean to 鈥渃reate a college-going culture鈥 in a community struggling with high student dropout rates? Recognizing the effects of oppressive barriers such as structural discrimination and the cycle of poverty, among other factors, 91探花Tacoma is fighting to make educational equity a reality for its community.

Dr. Cedric Howard, vice chancellor for Student and Enrollment Services, and his colleagues are working to make 91探花Tacoma a 鈥渃atalyst and spark to revitalize education in this community and change the mental model of what it means to be a student.鈥

Effecting cultural change takes time 鈥 time dedicated to building trust and approaching issues from multiple angles. Programs and partnerships between individual faculty members, classes or school programs have existed for years and laid a foundation in the community for broader, institutional efforts that form the new network of programs.

Addressing community needs to increase college access

For underrepresented minorities, first-generation students, young adults who joined the military right out of high school, and even working adults with a few community college credits, the path to a bachelor鈥檚 degree can seem full of barriers. In fact, when the 91探花Tacoma campus was established in 1990, the Tacoma community had struggled for decades with a high dropout rate in its schools and a low percentage of students pursing higher education 鈥 only 18% of Pierce County residents held a bachelor鈥檚 degree or higher.

Determined to change those statistics and to live up to its public mission, 91探花Tacoma focused on listening to the needs of its community and finding solutions through creative programs and partnerships. 鈥 91探花Tacoma has never had the 鈥榯own and gown鈥 split,鈥 says Sharon Parker, assistant chancellor for equity and diversity.

Creating a network of outreach serving distinct populations

Through Pathways to Promise, 91探花Tacoma is taking a holistic, community-centered approach to addressing issues of structural and institutional racism that impact college access and success. From recruitment to student engagement, faculty and administrators examine policies and practices for a pipeline of prospective students from K-12, community colleges, local organizations and the military.

It is the only program of its kind in the state to formalize a link between a four-year institution and public schools; Pathways to Promise includes partnerships with five area school districts, including Tacoma Public Schools. In a recent article in the , Superintendent Carla Santorno praised 91探花Tacoma for bringing 鈥渄irect services to our kids. I鈥檝e worked with a lot of universities from an urban school setting. It鈥檚 one of the most rich partnerships that I鈥檝e been a part of.鈥

Pathways to Promise applies multiple tactics to improve educational access and success

  • Close partnerships facilitate creative solutions to teach prospective students skills for goal-setting and navigating complex systems such as admissions and financial aid:
    • Partnerships that guarantee admissions to high school students who meet the criteria foster the idea among students that college can be a realistic goal for the future. 鈥淲e want to eliminate the idea that college is not attainable,鈥 says Howard.
    • While Tacoma Public School 11th graders took the PSAT and 12th graders took the SAT, 91探花Tacoma provided college planning curricula for 9th and 10th graders to make sure that all students were involved in college prep.
    • The University partners with local high schools and foundations by developing customized curricula to prepare students for writing college and scholarship essays.
    • Career Advisers in the Veterans Support Office help service men and women plan for their education in several ways. At Joint Base Lewis-McChord, they administer a career assessment 18 months before personnel are scheduled for discharge.
    • The Duel Enrollment program at Tacoma Community College brings together a cohort of students to meet regularly with a 91探花Tacoma academic adviser so they can effectively plan ahead for a smooth transition.
  • Relationships with prospective students鈥 families create community trust, raise expectations: 91探花Tacoma admissions advisers develop programming specific to the needs of local middle and high schools. They get to know students and answer questions from their families. 鈥淚f parents, grandparents, aunties and uncles think this is a good place, they鈥檒l encourage their kids to go,鈥 says Parker.
  • Bringing students to campus reduces anxiety, increasing a sense of belonging: For students who never envisioned college as a part of their future, a campus visit can go a long way toward picturing themselves as college students. Hosting programs on campuses helps prospective students meet staff, get to know campus and see what college life is like. They realize they can belong, reducing the risk they will experience imposter syndrome, a situation where students might feel like a fraud and prevent themselves from being successful.
  • Creating a seamless experience aids retention: 鈥淎s little hand-off as possible,鈥 is how Howard describes his plan for the experience of new students, which is especially critical for first-generation students. For admitted students, 91探花Tacoma looks for ways to ease the tough transitions that can often get in the way of student success and make them more likely to leave. The student orientation leaders transition into peer mentors for all new University students. High-impact practices such as the experiential learning that happens through peer mentorship provide dual benefits of increasing retention for both mentors and mentees, results that are especially pronounced for underrepresented minorities and first-generation college students.
  • A cycle of service teaches best practices, improves retention and supports a college-going culture: For example, the Great Futures Fund partnership with the Boys and Girls Club of South Puget Sound helps participants plan for their futures. 91探花Tacoma students mentor Club members, helping with school work and applying for college. If Club members are admitted to 91探花Tacoma, the Great Futures Fund provides a one-year scholarship. After their first year in college, the students then have paid service internships at Boys and Girls Clubs where they, in turn, work with younger students.
The Math-Science-Leadership Program brings middle and high school students to campus for a free three-week summer program where they conduct research in a lab at the Center for Urban Waters in Tacoma. Photo: Shoshana Glickman.

Building a college-going culture

Many factors are involved in real and lasting culture change, and while the University鈥檚 efforts are part of a larger community endeavor, the results are undeniable. At Lincoln High School in Tacoma, less than 50 percent of the class of 2010 graduated. In 2014, nearly 80 percent of seniors graduated. Other schools have seen similar results. By listening to the needs of its partners, working side-by-side to help K-12 students, veterans, first-generation, underrepresented minorities and others see themselves as college students, and bringing the expertise and knowledge of the 91探花to the issues at hand, 91探花Tacoma鈥檚 investment in its community is paying off. Together with its community, 91探花Tacoma is providing meaningful access to education, the cornerstone for creating a more equitable society.