91探花

If you have registered for a group swim class series that you know you can no longer attend, you are eligible for a full refund if you submit a prior to 11:59 PM on the Thursday before the class series begins.

Failure to attend the first day of a class series will terminate your registration, and you will not be permitted to participate in the remainder of the series. No refund will be granted.

No refunds will be provided for a single class due to individual absence. Partial refunds may be provided for a single class if that class is canceled due to instructor absence or pool closure.

Group swim classes are refundable if:

• Injury/illness/an emergency prevents you from participating for the entire or remainder of the class series and you submit a prior to the first class you do not attend.
• You and your instructor decide together on the first day of class that a different difficulty would suit you better, and there is no space in that class or we do not offer a class at your desired difficulty.

Group swim classes are not refundable in any other case.

1. All packages are nonrefundable and nontransferable.
2. Packages must be purchased at least 24 hours prior to scheduled appointment.
3. Packages expire 6 months after date of purchase.
4. Clients will be charged for training sessions if they are more than 10 minutes late.
5. Clients will be charged for training sessions canceled or rescheduled with less than 24 hours鈥� notice.

If you have registered for a course that you know you can no longer attend, you are eligible for a full refund if you submit a at least one week prior to the course start date.

Certification courses are also refundable if you are injured, ill, or impeded by an emergency that would prevent you from attending. You are required to submit a and describe your situation to initiate the refund process. If your circumstances do not fit the outlined criteria, we make no guarantee that you will receive a refund.

No refunds will be granted if you do not meet the criteria for certification by the end of the course.

If you did not pay for your InBody appointment, you may cancel your appointment from the member portal up to 30 minutes prior to your appointment by following the instructions below:

1. Log into the member portal by clicking Sign In in the upper right corner of the window.
2. Click your name (should have replaced Sign In in the upper right corner), and select Profile.
3. Select Program Registrations from the menu below your name, ID number, and Eligibility.
4. In the Upcoming tab, find the appointment you would like to cancel, click the three dots to the right of the appointment listing, and select Cancel Registration.

If you paid for your InBody appointment, you must cancel your appointment (see instructions above) AND submit a at least 2 business days prior to your InBody appointment in order to be eligible for a refund. Include the date and time of your appointment in your request and provide the reason why you are canceling your appointment.

1. All appointments are nontransferable.
2. Clients forfeit an appointment if they are more than:
   • 15 minutes late for appointments over 30 minutes or
   • 5 minutes late for appointments 30 minutes or less.
3. Clients forfeit an appointment canceled or rescheduled with less than 4 business days鈥� notice*.

*If an injury/illness/emergency occurs that prevents the client from attending an appointment, the client must submit a prior to the appointment start time to be eligible for a refund.

颁濒颈别苍迟蝉听forfeit听a personal training session if:听

• They are more than 15 minutes late.听

• They听attempt听to听cancel听or听reschedule their session with less than 24 hours鈥� notice.听

Your personal trainer听is听not required to听honor your scheduled session if you arrive 15 minutes or later to your session.听

Personal training sessions are refundable听if:听

• The client purchased the wrong package, and the client does not intend to use the package they accidentally purchased.听

• Injury/illness/an emergency prevents the client from using the sessions they听purchased听before they expire.*

• • Packages expire 6 months after purchase.听

• The client cannot reach their听trainer,听their trainer听fails to听show up for a session, and efforts to transfer your training to a different personal trainer have failed.听

*This is听not true for Customized Exercise Programs.听Refunds for Customized Training Programs will not be granted in cases of听injury/illness/an emergency听due to the nature of the program.听

In all cases outlined above, the client must听submit听a听听before听their package expires听to听be eligible for a refund.听Packages expire听6 months听after date of purchase.听

If the client does not听submit a听听before their sessions expire听and/or听the client鈥檚 refund request does not fit the above criteria, we make听no guarantee that the client will receive a refund.

Rec Nutrition sessions are refundable if:

1. 1. • The client purchased the wrong package, and the client does not intend to use the package they accidentally purchased.
        Injury/illness/an emergency prevents the client from using the sessions they purchased before they expire.
      • The client cannot reach their dietician, their dietician fails to show up for a session, and efforts to transfer your counseling to a different dietician have failed.

In all cases outlined above, the client must submit a听听before their sessions expire to request a refund. Sessions expire 6 months after date of purchase.

If the client does not submit a听听before their sessions expire and/or the client鈥檚 refund request does not fit within the above criteria, we make no guarantee that the client will receive a refund.

YTT听is听refundable听only if听the participant听experiences a major health-related issue that would prevent the participant from meeting the criteria for certification.听If this is the case, the participant must听submit听a听听to explain their situation and听request a听refund as soon as the issue arises.听

We make no guarantee that you will听receive a听refund if your circumstances do not meet the above criteria.

If you would no longer like to听participate听in a听golf听class, you must听request a听refund听at least 2 business days (Monday-Friday) prior to the first day of class, otherwise you are听committed!听

If you are听a 91探花employee who did not verify their employment status prior to听registering for听golf听classes, you听will not听receive a听refund for the difference. Instructions for how to get your employment status verified are听on听our website听under听Registration > 91探花Employees.

If you have听registered for a class series that you know you can no longer attend, you are听eligible for a full听refund听if you听submit听a听听at least听7 days prior听to the first day of class.听

You are听eligible for a听refund听for classes you do not attend听if:听

• Injury/illness/an听emergency听prevents听you from听participating听and听you听submit听a听听prior to the first class you do not attend.听

• You and your instructor have decided听together听on the first day of class that听a different difficulty would suit you better, and there听is no space in that听class听or we do not offer a class at your desired difficulty.听

Classes are听not听refundable in any other case.

If you have听registered for a class series that you know you can no longer attend, you are听eligible for a full听refund听if you听submit听a听听at least听7 days prior听to the first day of class.听

You are听eligible for a听refund听for classes you do not attend听if:听

• Injury/illness/an emergency prevents you from听participating听and听you听submit听a听听prior to the first class you do not attend.

• You and your instructor have decided听together听on the first day of class that a different difficulty would suit you better, and there听is no space in that听class听or we do not offer a class at your desired difficulty.听

Classes are听not听refundable in any other case.

• Attendance on the first day of any program is听mandatory, and听no听refunds are听issued after the first session if a听program听meets for听multiple sessions.听

• Failure听to attend听part or听all of听an听activity听results听in a听100% loss听of the听registration fee.听

• Withdrawals听from the program听must be made听at least 2 business days (Monday-Friday) prior to the first session.听

• In the event of听inclement weather or other conditions that听result in the cancelation of the outdoor听portion听of a class, participants will be eligible for a partial听refund.

Refunds for听non-life safety equipment听must be听requested in-person at Crags Climbing听Center听and a full听refund may be approved听within听30 days听of purchase, provided that the item is in their original condition and/or packaging.听

Climbing and other听related activities are听inherently dangerous; anyone听purchasing听or using equipment for this purpose is personally听responsible for getting proper instruction on its correct and safe use, including but not limited to adherence to manufacturer鈥檚 instructions for proper care, maintenance, use, and storage.听

All sales of life safety equipment (carabiners, belay devices, ropes, etc.) are听final and ARE听NOT eligible for听returns.听

• Classes meet for multiple sessions.听No听refunds are听issued after the first session.听

• For any course that听meets for听multiple sessions, attendance at the first class is听mandatory.听

• Failure听to attend听an听activity听results听in a听100% loss听of the听registration fee.听

• No听refunds will be given after the trip has passed.听

• No exceptions are听made for injury, illness, family emergencies, school conflicts, etc.听听

On- vs. Off-Campus Activities

• Off-campus activities are听defined as any activities that leave campus听grounds. Off-campus activities may have an on-campus informational听session or instructional meeting.听

• Overnight听trip听withdrawals听must be听made听at least 3 weeks听prior to听the听activity听to听receive a听refund.听

• Day trip听withdrawals听must be听made听at least听15 days听prior听to the activity to听receive a听refund.听

• Withdrawals made听8-14听days听prior听to the activity听result in a听50% loss听of the听registration fee.听

• Withdrawals made听7 or fewer days prior听to the activity听result in a听100% loss听of the听registration fee.听

• If you decide to听leave the trip early,听that will听result in a听100% loss听of听the听registration fee.听

• Attendance听to听pre-trip meetings, instructional sessions, or informational sessions is听mandatory for participation鈥痠n off-campus activities prior to an outing.

Climbing memberships听(Quarter Climbing & Quarter Equipment)听are听refundable听if:听

• You undergo a season-ending injury that forces you to听terminate听your participation in听recreational climbing.听

If you fit within this criterium,听submit听a听听before your membership expires听and describe your situation to听initiate听the听refund process. If your circumstances do not fit the above criterium, we make no guarantee that you will听receive a听refund.

The Intramural 鈥淚M鈥� Pass is refundable听only if:听

• You are a 91探花Recreation staff member, and you purchased your Intramural Pass before you were hired.听

• All your intramural teams were waitlisted, and none got off the waitlist, preventing you from听participating听in any intramural sport for the quarter.听

• You underwent a season-ending injury that forced you to听terminate听your participation in intramurals.听

If you fit within these criteria,听submit a听听and describe your situation听before the end of the quarter.听You will receive a听prorated refund听for all of the games you did not play.听If your circumstances do not fit the above criteria听or you request your refund after the quarter during which you听purchased听your pass ends, we make no guarantee that you will receive a refund.

The Rec Class Pass membership is refundable听only if:听

• Injury/illness/an emergency prevents you from听participating听for the entire or听remainder听of the quarter.听

• Your affiliation with the 91探花 ends听(unless due to disciplinary reasons).听

• You no longer听reside听in the vicinity of the IMA where offerings are held.听

In all cases outlined above, you must听submit听a听听before your Rec Class Pass expires听to听describe your situation and听request a refund. If you do not do so, we make no guarantee that you will receive a refund.听

No refund听will be granted if a preventable scheduling conflict arises听and/or听you are not satisfied with the presented offerings.听

If you would like to 鈥渢ry before you buy,鈥� you may attend any class for free during Preview Week which is held during the听first week of instruction听every quarter of the traditional academic year (Autumn, Winter, Spring).听

Rec membership is refundable听only if:听

• Injury/illness/an emergency prevents you from听participating听for the entire or听remainder听of the quarter.听

• Your affiliation with the 91探花 ends听(unless due to disciplinary reasons).听

• You no longer reside in the vicinity of the IMA.听

In all cases outlined above, you must听submit听a听听before your听Rec membership听expires听to听describe your situation and听request a refund. If you do not do so, we make no guarantee that you will receive a refund.听

No refund听will be granted if you听are not听satisfied with the听scope of your membership.听

If you would like to 鈥渢ry before you buy,鈥� you may:听

• Tour the facility by requesting a Visitor Badge from the front desk听(you may NOT use any equipment or听participate听in any activities in this scenario; time limit in building 15-20 minutes)听

• Purchase a Guest Pass through a friend or family member who has a valid membership听(you MAY use equipment in this scenario, but you may not听participate听in Club or Intramural activities)听

• Use the Employee Free Week (available to current 91探花Employees ONLY)听which grants 7 entries into the IMA to be used within 7 days of activation听

Annual Payroll Deduction Rec memberships听can be canceled听after one year听by filling out a payroll deduction cancelation form, available at the IMA front desk or by emailing听cyarb@uw.edu听including your full name, employee ID number, and the date you would like your membership canceled.听